TERMS OF SERVICE
Dear customers, welcome to visit our company's website! In order to provide you with the best shopping experience, the following terms of service have been formulated:
1. Product description
All products are actual products and colors may vary from screen display.
2. Order and payment
Payment must be made within three days after order confirmation, otherwise it will be invalid. Supports multiple payment methods.
3. Distribution and delivery
Unified express delivery across the country, the specific time in each region is subject to the express delivery terms. Unreasonable delay exceeding 7 days will result in 10% compensation.
4. Return or exchange
You can return the goods without any reason within 7 days of receiving the goods, and you will need to bear the return costs. Items must be returned in their original condition without any attachments.
5. Exchange standards
Wrong size or color can only be exchanged once. Wrinkles caused by the body will not be replaced.
6. After-sales service
Provide 7x24 hours online customer service to answer questions.
7. Account and Security
A real name is required when registering. Please keep your account number and password properly, and properly manage your security settings.
8. Promotional activities
We hold promotions and discounts from time to time, please pay attention to website updates.
9. Points Rules
Order and accumulate a certain amount of value that can be used for discounts on your next purchase.
10. Extended warranty period
Some products offer an extended warranty of 1-3 months.
11. Privacy protection
We strictly abide by the privacy policy and will not illegally disclose personal information.
12.GOVERNING LAW
When completing your purchase, a billing statement including ' loveeds.com ' and the country code such as 'HK', 'UK', etc. would be displayed on the payment page and/or your card statement.
All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.
13. Rules update
We reserve the right to amend the terms and conditions and declare them effective. If we do not agree, we will stop placing the order.
14. Complaint channels
If a dispute occurs, you can call customer service or file a complaint with the local Consumer Disputes Mediation Committee.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK
Questions about the Terms of Service should be sent to us at support@loveeds.com