FAQ

Dear customer, thank you for your attention to our products. Here are some FAQs:

Q1: How is the product quality? Is it genuine?
Answer: All products are real shots and the quality is strictly controlled. If there are quality problems, we will provide return and exchange services.

Q2: How long is the delivery time?
A: Standard 7-15 working days, remote areas may take longer. You can consult us and give us a specific time before placing an order.

Q3: Do foreign goods need to pay tax?
A: International shipping and duties are included in the selling price and there is no additional payment required. There may be differences in individual regions, please inquire.

Q4: Can I return or exchange the product?
A: Yes, it can be processed within 7 days after receiving the goods. 

Q5: What should I do if the wrong goods are missed and shipped?
A: Please contact us and we will try our best to have the logistics company re-ship or assist you in filing a claim.

Q6: Can I modify my order?
A: Modifications can be made when payment has not been made, but modifications are not supported once payment is confirmed.

Q7: How to know the order status?
A: We will send you an email to notify you after placing your order. You can also log in to your account page to view logistics tracking.

Q8: What are the payment methods?
Answer: Support paypal payment and credit card payment.

If you have any other questions, please contact us and we will try our best to answer you!